Summary: The article focuses on how to fix the “Mac Outlook not receiving emails” issue. If you have faced the problem, you may be experiencing some problems with Mac Outlook or server error. Let’s find out the reasons and solutions of it.
A User Query: – Hi, I am running an e-commerce store. Our business depends highly on emails. Recently, I have experienced the “Mac Outlook Not Receiving Emails” issue. It is a terrible condition for my organization. Therefore, I want to know the best solutions to fix this issue. Thanks in advance!
Are you facing the same problem? If so, you have clicked the right link. The blog has created to solve the problem in many ways. We have collected this query from a tech forum website so that you can correlate your issue with it.
Table of Contents
Mac Outlook Vs Windows Outlook
Outlook for Mac and Outlook for Windows have the same core functionalities. Outlook for Windows is an old tool and Outlook for Mac was introduced much later. It is why you can find MS Outlook for Windows superior than its counterparts.
MS Outlook for Windows gives the feel of traditional MS Office. Therefore, users of Outlook don’t take much time to become familiar with this application.
MS Outlook for Mac, on the other hand, is based on macOS design principles, Hence, it has modern interface that would take some time to become familiar.
When you compare these two platforms, you can notice MS Outlook for Windows is comparatively advanced and comprehensive. It has various impressive features that Outlook for Mac misses.
MS Outlook for Windows has better optimization for the Windows OS. It is why, the tool works fast and smooth.
MS Outlook for Mac users faces performance issues sometimes. They usually face issues while handling a large volume of emails. This could be the reason why you are not receiving your emails.
Add-Ins and Plugins Support
MS Outlook for Windows offers comprehensive add-ons to improve user experience than Outlook for Mac.
Reasons Why Outlook Fails to Receive Emails
There could be several reasons for this. Here we are addressing the most common issues why your Outlook is not receiving emails.
- The internet connection may be interrupted or poor.
- The inbox storage limit might be over.
- Incoming mail is in the spam folder.
- The sender may be in the block list.
These are some reasons that could be possible. You can handle these issues easily.
Also Read:- Export/Import Grey Out Issues In Outlook for Mac
Solving Outlook Not Receiving Emails Error
Following are the fast and effective ways to deal with the issues. If you don’t find these solutions helpful, you can consider technician assistance or a third-party application.
Check the Spam Folder
If you have not received an email and the sender have shown successful email proof, the following email might be in the Spam or Junk folder. Check the folder to confirm this. If you see the email in the Junk folder, you can move it to your Inbox.
Clear The Cache
The problem can be the reason of the Cache. If you have not cleared the Cache for a long time, you may receive the error. These files might be in a hidden folder “ItemProcSearch folder”. The solution is to clear the cache.
Modify Sorting Outlook Emails
- Access your MS Outlook application and click on the Inbox button.
- Here, click on the Filter tab and then the Sort option in the drop-down list.
- Now, you can select the way you want to sort your emails.
Identify the Email Rules
If the problem has not fixed yet, it’s time to see the emails rules. If you have created any rule, the chances are that Outlook is sending the received emails to another email address. Check your rules for confirmation.
Deactivate Outlook Offline Mode
- In this solution, open your Outlook for Mac application
- Click on the Outlook button and select Preferences > Accounts.
- A new window will open, confirm that you have unchecked the Work Offline option here.
Go Through the Block List
If you know the sender whose emails are not receiving you, you can check the block list to confirm whether you have blocked the sender. If you have blocked him, unblock it.
If the above measures seem ineffective to solve the email not receiving error, you can consult a technician or switch from Outlook for Mac to Outlook for Windows or the email client of your choice. Outlook users usually like Outlook environment. They can export Outlook MAC to PST. For this, they can take help of a Mac or Windows MailVita OLM to PST Converter. A professional application can only offer accurate and error-free results.
Overall, it is easy to fix the Outlook not receiving emails issues if you know the exact reason. There are several reasons that can trigger the problem. Usually, poor internet connection is the issue. In this situation, you may receive an email late.