{"id":504,"date":"2023-09-23T07:12:30","date_gmt":"2023-09-23T07:12:30","guid":{"rendered":"https:\/\/www.mailvita.com\/kb\/?p=504"},"modified":"2023-09-23T07:25:59","modified_gmt":"2023-09-23T07:25:59","slug":"fix-outlook-and-owa-synchronization-issues","status":"publish","type":"post","link":"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/","title":{"rendered":"Instant Solutions To Fix &#8220;Outlook and OWA Synchronization&#8221; Issues"},"content":{"rendered":"<blockquote><p><em>Are you using OWA or Outlook Web Access with Outlook? If so, you may have faced the Outlook and OWA Synchronization problem. It is a common issue that can fix. There are several ways to fix the synchronization issues if you know the underline cause. The article outlines reasons and solutions to fix the data sync issue.<\/em><\/p>\n<p style=\"text-align: center;\"><em><a class=\"maxbutton-1 maxbutton maxbutton-download-now\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.mailvita.com\/dl\/osttopst.dmg\"><span class='mb-text'>Download For Mac<\/span><\/a> <a class=\"maxbutton-1 maxbutton maxbutton-download-now\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.mailvita.com\/dl\/win\/osttopstdemo.exe\"><span class='mb-text'>Download For Windows<\/span><\/a>\u00a0<\/em><\/p>\n<\/blockquote>\n<p>MS Outlook can integrate with OWA to send and receive emails. Here Outlook saves data locally and online. It uses OST file format to save data locally. Sometimes, Outlook fails to integrate with OWA to sync the changes made in OST. We address the issue here.<\/p>\n<p>You use the same email account for MS Outlook and Outlook Web Access. They enable users to send and receive emails. OWA or Outlook Web Access saves data online and offline. OST file format saves data offline. When you make changes in an OST file, the changes save on the OWA account.<\/p>\n<p>Sometimes, the changes don\u2019t save in OWA. This issue is recorded as Outlook and OWA synchronization error.\u00a0It is a common problem for Outlook users that use OWA.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_67_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Indications_of_Outlook_and_OWA_Synchronization_issue\" title=\"Indications of Outlook and OWA Synchronization issue\">Indications of Outlook and OWA Synchronization issue<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Reasons_for_Outlook_and_OWA_Synchronization_Error\" title=\"Reasons for Outlook and OWA Synchronization Error\">Reasons for Outlook and OWA Synchronization Error<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Local_Solutions_to_Fix_the_Synchronization_between_Outlook_OWA_Issue\" title=\"Local Solutions to Fix the Synchronization between Outlook &amp; OWA\u00a0Issue\">Local Solutions to Fix the Synchronization between Outlook &amp; OWA\u00a0Issue<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Solution_1_%E2%80%93_Fix_the_Internet_Connection\" title=\"Solution 1: \u2013 Fix the Internet Connection\">Solution 1: \u2013 Fix the Internet Connection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Solution_2_%E2%80%93_Locate_Sync_Issues_Folder\" title=\"Solution 2: \u2013 Locate Sync Issues Folder\">Solution 2: \u2013 Locate Sync Issues Folder<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Solution_3_%E2%80%93_Manual_Sync_of_OST_Data_to_Exchange_Server_Mailbox\" title=\"Solution 3: \u2013 Manual Sync of OST Data to Exchange Server Mailbox \">Solution 3: \u2013 Manual Sync of OST Data to Exchange Server Mailbox <\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Solution_4_%E2%80%93_Activate_Auto-Synchronization\" title=\"Solution 4: \u2013 Activate Auto-Synchronization\">Solution 4: \u2013 Activate Auto-Synchronization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Solution_5_%E2%80%93_Using_scanPSTexe_for_Repairing\" title=\"Solution 5: \u2013 Using scanPST.exe for Repairing\">Solution 5: \u2013 Using scanPST.exe for Repairing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Solution_6_%E2%80%93_Recreate_the_OST_File\" title=\"Solution 6: \u2013 Recreate the OST File\">Solution 6: \u2013 Recreate the OST File<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Indications_of_Outlook_and_OWA_Synchronization_issue\"><\/span>Indications of Outlook and OWA Synchronization issue<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Do you know how you can guess the synchronization issue with Outlook and OWA? There are some indications that you must know. It helps you to take a quick action to fix the issue.<\/p>\n<ul>\n<li>An error message may popup if your Outlook ad OWA synchronization error occurs. Don\u2019t ignore the message.<\/li>\n<li>Don\u2019t forget to check the data after synchronization. If you notice missing items in the OWA account, it is an indication of poor synchronization.<\/li>\n<li>If you have experience new synch issues in the Outlook Sync Issues folder, it may indicate you the problem.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Reasons_for_Outlook_and_OWA_Synchronization_Error\"><\/span>Reasons for Outlook and OWA Synchronization Error<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>It has several reasons. We have listed some of the most common reasons.<\/p>\n<ul>\n<li>Poor internet connection<\/li>\n<li>Faulty Add-ons in your Outlook<\/li>\n<li>Hardware or software related issues<\/li>\n<li>Corrupted <a href=\"https:\/\/www.mailvita.com\/kb\/how-to-convert-export-migrate-inaccessible-ost-file-to-pst-format\/\">Inaccessible OST files<\/a> or Outlook profile error<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Local_Solutions_to_Fix_the_Synchronization_between_Outlook_OWA_Issue\"><\/span>Local Solutions to Fix the Synchronization between Outlook &amp; OWA\u00a0Issue<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The below given solution may be helpful to deal with the issue.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution_1_%E2%80%93_Fix_the_Internet_Connection\"><\/span>Solution 1: \u2013 Fix the Internet Connection<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Remember, when you work offline with OST file, it automatically synch in the Exchange Server or OWA. At the synchronization time, the server connection must be accurate and high. If the internet connection is unstable, you will not get the required results. Failure of the Outlook and OWA synchronization may be the result of poor internet connection.<\/p>\n<p>Don\u2019t forget to check the server connection. Its smooth running is essential.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution_2_%E2%80%93_Locate_Sync_Issues_Folder\"><\/span>Solution 2: \u2013 Locate Sync Issues Folder<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You can fix the issue with the help of the synchronization logs which is available in the Sync Issues folder. Here are the steps you can follow.<\/p>\n<ul>\n<li>In the navigation pane, press the three dots and choose the \u201cFolders\u201d option.<\/li>\n<li>In the next step, view the Sync Issues folder that consist three subfolders.\n<ul>\n<li><strong>Local Errors<\/strong>: \u2013 This subfolder holds those items that are not synchronized with the Exchange server.<\/li>\n<li><strong>Conflicts<\/strong>: \u2013 It holds several copies of conflicting mail items.<\/li>\n<li><strong>Server\u00a0Failures<\/strong>: \u2013 It preserves the items that fail to synchronize to OWA account.<\/li>\n<\/ul>\n<\/li>\n<li>In this step, you delete the items of all three subfolders and restart Outlook. It will start the synchronization process automatically.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Solution_3_%E2%80%93_Manual_Sync_of_OST_Data_to_Exchange_Server_Mailbox\"><\/span><strong>Solution 3: \u2013 Manual Sync of OST Data to Exchange Server Mailbox <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Open Outlook in your system and press the F9 button or the \u2018Update Folder\u2019 button which is in the \u2018Send\/Receive\u2019 tab. It will start the sync process manually. Once, the sync process is over, you can activate the auto-sync option to let OST files sync data automatically.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution_4_%E2%80%93_Activate_Auto-Synchronization\"><\/span>Solution 4: \u2013 Activate Auto-Synchronization<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Access the MS Outlook application on your system and then choose the \u201cFile\u201d tab to select Options&gt;Advanced option.<\/li>\n<li>After this step, check the \u201cSend immediately when connected\u201d option in the Send and Receive section.<\/li>\n<li>Now, you can click on the \u201cSend\/Receive\u201d tab and then the \u201cPerform an automatic send\/receive when exiting\u201d option.<\/li>\n<li>In the end, press the OK button and restart the app.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Solution_5_%E2%80%93_Using_scanPSTexe_for_Repairing\"><\/span>Solution 5: \u2013 Using scanPST.exe for Repairing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Do you know if your OST file is damaged, it can lead to the issue? Therefore, you can take the step of repairing an OST file. If the file damage is minor and the file size is small, you can select the Inbox Repair Tool or SCANPST.EXE. It is an in-built application to repair OST files.<\/p>\n<ul>\n<li>Locate the MS Outlook directory to search and activate the SCANPST.EXE tool.<\/li>\n<li>Now, you can open MS Outlook, press the \u2018Browse\u2019 tab and add the desired OST file.<\/li>\n<li>As the import process of the target OST file is over, you can click on the \u00a0\u2018Start\u2019 to repair the file.<\/li>\n<li>Next, you can see the \u2018Repair\u2019 tab. The OST file can repair. Sometimes, it is not an effective method.<\/li>\n<\/ul>\n<p><em><strong>Also Read:-<\/strong> <a href=\"https:\/\/www.mailvita.com\/kb\/reduce-ost-file-size-in-ms-outlook-2021\/\">Reduce OST files size in MS Outlook<\/a><\/em><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Solution_6_%E2%80%93_Recreate_the_OST_File\"><\/span>Solution 6: \u2013 Recreate the OST File<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>It is another solution where you can delete the old OST file and recreate another OST file. In this method, Outlook will create a new OST file by downloading all the items from the Exchange Server. If the file size is large, you may face difficulties to recreate an OST file. Remember this point.<\/p>\n<p><strong>Here are the steps you can consider. <\/strong><\/p>\n<ul>\n<li>Access your MS Outlook application. After this, navigate the\u00a0<strong>File menu, <\/strong>then<strong> Account Settings <\/strong>and again click<strong> Account settings<\/strong>.<\/li>\n<li>Now, press the \u201c<strong>Data File<\/strong>\u201d button and select your Outlook profile<\/li>\n<li>After this step, select the \u201c<strong>Open File Location..\u201d option.<\/strong><\/li>\n<li>In this way, you can change the location of your OST file.<\/li>\n<li>Now, restart your Outlook application and wait for Outlook to recreate a new OST file.<\/li>\n<li>Here, Outlook will download data from the Exchange mailbox to create a new OST file. After this, you can delete the old OST file.<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>The synchronization issues with Outlook and OWA is common. You have solutions to fix this issue. If the above measures don\u2019t work, you can take help of a technician or download the \u201cMailvita <a href=\"https:\/\/www.mailvita.com\/ost-to-pst-converter-for-mac\/\">OST to PST Converter<\/a>\u201d. It is one of the best applications to convert OST to Outlook PST by repairing damaged or inaccessible OST files.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you using OWA or Outlook Web Access with Outlook? If so, you may have faced the Outlook and OWA Synchronization problem. It is a common issue that can fix. There are several ways to fix the synchronization issues if you know the underline cause. The article outlines reasons and solutions to fix the data&#8230;<\/p>\n<p class=\"more-link-wrap\"><a href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/\" class=\"more-link\">Read More<span class=\"screen-reader-text\"> &ldquo;Instant Solutions To Fix &#8220;Outlook and OWA Synchronization&#8221; Issues&rdquo;<\/span> &raquo;<\/a><\/p>\n","protected":false},"author":4,"featured_media":505,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-504","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ost-converter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fix &quot;Outlook and OWA Synchronization&quot; Issues - 6 Free Technique<\/title>\n<meta name=\"description\" content=\"Learn top 6 Free technique to solved the issues of Outlook and OWA Synchronization, start the process of sending and receiving mail\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mailvita.com\/kb\/fix-outlook-and-owa-synchronization-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fix &quot;Outlook and OWA Synchronization&quot; 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